Shopping on Luznnox is simple! Browse our collection of high-quality SUP boards and kayaks through the “Products” section. Once you find what you’re looking for, click on the product to view details and add it to your inquiry list. You can also directly contact the supplier for bulk or custom orders.

To find a specific product, use the search bar at the top of the homepage. You can search by product name, category, or key features. Results will be filtered to help you quickly find the items that meet your needs.

Yes, each product page provides basic details such as price, minimum order quantity (MOQ), and estimated shipping costs. If you require more detailed information, feel free to contact us directly via the Contact Us button on the product page.

You can contact us by clicking the “Contact Us” button on any product page. Fill in the details of your inquiry and submit it. Our team will get back to you as soon as possible.

If you do not receive a reply from us, it may be due to excessive inquiries or time difference. Please allow 1-2 business days for a response. If there is no reply, please feel free to follow up or Contact Us for assistance.

To place a Trade Assurance order, simply click “Start Order” on the product page or when you’ve finalized your discussion with the supplier. Trade Assurance ensures your payments are safe and your order will be shipped on time.

If your order is delayed after payment, please check the status of your order through your account. It is possible that the shipment is still being processed. If in doubt, please Contact Us directly for an update.

The supplier usually ships orders within the agreed lead time specified during your order process. The exact shipping date will be communicated to you once your order is ready for dispatch.

Delivery times vary depending on your location and the delivery method chosen. Once your order is shipped, you will receive a tracking number to monitor the shipment status. Please Contact Us if there are any delays.