At Luznnox, we always welcome any questions, concerns or feedback you may have. To ensure that we can handle your inquiry quickly and efficiently, please provide as much detail as possible when filling out the form below.

You can contact us via email, phone or the contact form below. Our customer service team will get back to you within 24-48 hours on a business day.

  • Order number (if applicable)

  • Product name/ID (if related to a specific item)

  • Type of problem (e.g. product inquiry, shipping issue, refund request, etc.)

  • Description of the problem or question (please be as specific as possible)

  • Photos or attachments (if defect or damage is reported) Customer Service Contact Information

  • Business Hours Monday – Saturday, 9:00 am – 6:00 pm (GMT+8)

Leave us a message anytime

  • We are committed to providing excellent customer service. If you have any urgent questions or need further assistance, please email us directly and we will respond as soon as possible. Your satisfaction is our top priority and we are always ready to help you with any problems you encounter!

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