At Luznnox, we understand that timely delivery is crucial to your business. That’s why we are committed to ensuring that your orders are processed and shipped as quickly and efficiently as possible. We work closely with reliable logistics partners to deliver your products on time, every time.
1. Fast and Reliable Shipping
We offer a range of shipping options to meet your needs, whether you’re ordering in bulk or a smaller shipment. We strive to ship all orders within the agreed-upon timeframe to ensure you receive your products without delays.
- Domestic Shipping: Depending on the destination and shipping method selected, orders within China typically ship within 3-5 business days.
- International Shipping: For international orders, shipping times may vary depending on your location and the chosen shipping service, but you can expect delivery within 7-21 business days.
2. Order Processing Time
Once your order is confirmed, our team will start processing it immediately. Most orders are prepared for shipment within 1-3 business days. You will receive a notification once your order is dispatched, along with tracking details to monitor your shipment.
3. Real-Time Order Tracking
We provide real-time tracking for all shipments. Once your order is shipped, you will receive a tracking number, allowing you to monitor the status of your delivery at every step of the way.
4. Shipping Partners
We partner with trusted shipping providers such as DHL, FedEx, UPS, and local courier services to ensure fast and safe delivery. You can select your preferred shipping method during checkout.
5. Shipping Costs
Shipping costs vary based on the weight, size of your order, and destination. During checkout, you will be able to see the shipping cost based on the shipping method you choose. For large or bulk orders, we offer discounted shipping rates.
6. On-Time Delivery Guarantee
Our goal is to ensure your order arrives on time. In the unlikely event of a delay, we will keep you informed and provide an updated delivery schedule. If your order is significantly delayed or fails to arrive within the specified time frame, please contact our customer service team, and we will work to resolve the issue promptly.
7. What to Do If You Haven’t Received Your Order?
If you haven’t received your order by the estimated delivery date, please:
- Check the tracking information provided for any updates.
- Contact the shipping carrier directly for further details.
- If you still need help, please Contact Us and we will help investigate and resolve the issue as quickly as possible.
8. Contact Us for Shipping Inquiries
For any shipping-related questions, including special requests or rush orders, please feel free to Contact Us. We are always here to help you with any shipping-related issues.
- Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM (GMT+8)